Frequently asked questions
Looking for Work
What does SELECT do?
SELECT is a full-service recruitment, staffing and HR solutions agency focused on both employer and job seeker needs.
Who does SELECT work with?
We work hard to find Top Talent for our clients (employers). We are looking for job seekers who are hardworking and dedicated, with an excellent work history who have the qualifications and experience that our clients need for open job positions.
When I apply, does SELECT guarantee me a job?
While we would love to place everyone who submits their resume, our commitment to success means that we contact candidates who meet our clients’ employment needs. While registered with SELECT we still encourage you to continue an active job search through other methods. We can partner with you in your job search, but we can’t guarantee you a job.
I have never worked with an employment agency before. What are the benefits?
At SELECT, we partner with hundreds of companies throughout Southern Alberta. We recruit for positions unadvertised and unavailable through other conventional mediums. When employers are unable to handle the recruitment process due to time constraints and cost management, they call upon SELECT to alleviate this stress. Once you have registered and have been selected for an interview, we keep an ear to the ground to find you that perfect match. Also, your resume and qualifications are electronically filed in our database so if a job becomes available, we are able to see your resume with a simple click!
What do I pay for your services? How much does it cost to register?
There is no cost to you! Our services are provided FREE of charge to all job seekers. We are hired by companies to find great employees on their behalf.
What kind of jobs do you offer?
We place qualified individuals in all types of professions and industries. This generally includes industrial, technical, administrative, sales and professional positions on a Temporary, Temp-to-Perm, and Direct Hire basis. Our main target is employers located in Southern Alberta.
How do I register?
Our online registration process is quick and easy. If your experience and employment history are matched with that of an available position, one of our recruiters will then invite you for an interview to discuss your employment objectives and how your experience might benefit our employers.
You have a job posted on your job board that I am interested in. How do I apply?
First, you must register and then you will be able to apply to the specific position online.
How long will I have to wait before I am called for a job?
Since we do not know when a client will call with an opening for someone with your skill set, we cannot guarantee how long it will take before a job is available. As long as your file is active, we may call you with positions that match your employment criteria and skill sets. It is the responsibility of the job seeker to stay in touch and review our job board regularly. First preference will be given to those who actively communicate with us.
Is my initial interview with Select a real job interview?
Absolutely! We work with businesses who hire us to find the right employee for their company. Interviewing with a SELECT Recruiter is a way to expand your opportunities and have someone personally recommend you for positions and companies. Our interview and assessment of your skills and experience will be used to market you to suitable roles. We only present candidates that we feel best meet the requirements of the position. It is very important to present yourself well in this initial interview.
Already Registered with Select
What does “temping” mean?
From time to time, employers require short-term help or would rather contract an employee as opposed to hiring them as part of their staff. Often these vacancies arise as a result of a staff member taking holidays or an overload / backlog of work that has exceeded the capacity of the existing staff. In this instance, the employer will call upon SELECT to ‘temporarily’ fill these gaps, without actually hiring that person onto their payroll.
Why would I want to become a Temporary Employee?
Working as a temporary worker at a company has its advantages. Being a temp can be a great way to update your skills, gain valuable work experience, and have a flexible lifestyle. It also provides the opportunity to prove yourself and potentially gain a full-time position.
Who determines the rate I am paid?
The pay rates we offer are determined by our clients and vary by assignment. We pay our employees the rate our clients allow us to bill. Pay levels differ at each company and are based on location, job description, candidate experience, and market conditions.
What happens if my timecard is late?
To meet our payroll deadline and be paid on Friday we must receive your timecard by Monday at 9:00 AM. If your timecard is late it will be processed the following week.
What kind of benefits do you offer to Temporary and Temp-to-Perm employees?
Being a temp can qualify you for our Health and Benefits plan. For more details please discuss this with our payroll department.
When do I qualify for overtime?
As per Alberta Labour Standards, overtime is paid if you work more than 8 hours per day or 44 hours per week, whichever is greater. Always get approval from your on-site supervisor before working any overtime. Overtime MUST be pre-approved in order for you to get paid.
How do I qualify for stat holiday pay?
There are a number of qualifiers that are unique to temporary employees:
- You are normally scheduled to work the day on which a stat holiday falls
- You have worked with SELECT for at least 30 full-time shifts within the last year
- You have worked 5 of the previous 9 days (same day of work e.g.: Monday)
- You have worked your “normally scheduled workday” prior to and following the stat holiday. See Alberta Employment Standards for more information.
Will my search for a new opportunity be confidential?
At SELECT, your information is always confidential – no questions asked. We understand that everyone has unique circumstances. That is why we take extra care to keep your personal information and the details regarding your search private. This allows you to keep up to date on positions of interest and apply without compromising your confidentiality.
What services does Select provide?
Select offers both short and long-term flexible, Temp-to-Perm, and Direct Hire placement services. We also provide nationwide Professional Recruiting services. We are independently owned; therefore, we are able to customize our services to meet our clients’ needs.
Why should I use your service instead of filling the position on my own?
We pride ourselves on the quality of our employees and feel our greatest resource is our past, present and future employees. The screening process for our applicants allows us to best match their skills and training to the positions.
By using the Temp-to-Perm program with Select, the hiring risk is out of your hands. If you are not satisfied with an employee, we will replace them, and you have not made the investment of hiring them onto your payroll. We cover WCB and unemployment costs as well as taking away the stress of recruiting and sorting through applicants for the ones who are qualified. Select invests in our own employees by providing training and certification for all of our office staff. We can be a resource to you when questions arise concerning staffing and employment.
What kind of jobs do you fill?
Select is a full-service staffing agency and we handle positions in all areas of clerical, professional, industrial and trades. Common jobs would be related to office, professional, management, industrial, trades, sales and engineering. With our broad base of applicants and quality recruitment resources, we are able to meet your business needs quickly and effectively.
What is the process of finding employees through Select?
We have different solutions depending on your needs such as: Temp, Temp-to-Perm, Direct Hire, Referral, Top Talent Promotion, Recruitment, Search and HR Services. Once the right solution is determined, our search and recruitment efforts begin immediately. Select will obtain full details of the position from you so we will send the most qualified applicants to meet your needs. By clearly understanding the requirements of the position, we can select the best candidates for you.
You will be asked to complete a credit application and provide wage/salary information as well as a job description for the position. We will provide a rate letter to you as well as information about our services and policies.
What kind of background checks do you provide?
All of our applicants are pre-screened, evaluated, interviewed, and references are checked to ensure they meet our hiring criteria. Some of our clients will also request a driving record screen, credit check or criminal background check. Select can provide these services as well as meet any other needs you might have for background or security screening.
What is payrolling?
Eliminate your payroll issues! Outsource your payroll to Select and reduce the associated costs and burdens. We handle the time-consuming and fine details associated with payroll processing so you can focus on core business activities. At Select, we know payroll is important to your business. Some of these details include:
- Data input and processing of employee hours
- Payroll deductions and remittances
- Wage garnishment deductions
- Issuance of Records of Employment
- Generation of T4s
- Direct deposit
- Flexible paydates
Our certified professionals become your payroll department, managing your payroll from beginning to end.
Why use contract and temporary staffing services?
Approximately 75% of all business expenses are related to recruitment, hiring, turnover, benefits and absenteeism. Select provides recruitment and staffing solutions for temporary employees and other forms of flexible staffing, with five ways to reduce costs and optimize your human resource ROI.
- Absenteeism Savings - Our clients pay only for the work that is performed by Select temporary employees.
- Turnover and Recruitment Cost Savings - We manage all employee recruitment and turnover activity.
- "As Needed" Hiring - Clients use temporary staff during peak business periods and for special projects, eliminating high payroll expenditures during slower business periods.
- Overtime Savings - Clients can save on high overtime costs and maintain peak production by having additional temporary employees working shorter hours and/or during peak busy hours.
- Training Cost Savings - Select tests applicant knowledge, skill, personality and can also provide job-specific training, which has a positive impact on the client's bottom line.